The Sweeney Agency

About Tim Wright - Speaker on Employee Engagement, Teamwork and Performance:

Tim Wright, MBA, is Chief Engagement Officer of Wright Results, Inc. Tim helps organizations improve performance through Employee Engagement. Tim Wright also helps people who are looking for tactics to keep themselves engaged and do what they already do well even better. He is an exciting keynote speaker appropriate for meetings on leadership, teamwork, management and client service.

Tim has learned from his experience as a teacher, a manager, an executive, an entrepreneur, a prayer chaplain, and an older brother. Tim uses this learning to offer his expertise in Employee Engagement and performance improvement to leaders, managers and employees.

Since 2002, Tim as worked with just over 250 clients, facilitating retreats, conducting management academies, and offering in-depth employee engagement training. Since the start of 2009, Tim has conducted more than 75 teleclasses and webinars, all focusing on some practical aspect of Employee Engagement. More than 90% of Tim's work has engaged the health care industry.

Tim knows an organization derives defined benefits when it bases its culture on employee engagement. He shows organizations how to start at the top and work down through the chain of employees to build a Culture of Engagement.

Tim has authored Batteries Included: How to Charge and Recharge Your Creative Cells, and KAPOW! 64 Blasts to Blow the Lid Off Your Job Performance. Tim strives to continually learn more and use what he learns. His goal is reading three books and interviewing three interesting people every week. Tim meditates daily. He runs and swims and plays improving golf. He also devotes considerable time and energy to thinking of ways he can make a difference.

What Tim Wright Talks About:

How Leaders Build Engagement Culture
Employee Engagement drives the success of any business. Customer service, revenue generation, talent retention, and the like may get the attention, but Employee Engagement is the cause of those successful results.

When you build Employee Engagement into your business culture, you see success come faster and last longer. Your business culture expresses the values, attitudes, standards, and behaviors your company lives by. Employee Engagement is too potent a value and behavior to be left out of the core of your culture.

Building an Engagement Culture incorporates Employee Engagement into your business culture. That core of Employee Engagement:

• Tightens business identity and image by strengthening clarity and awareness of your business culture
• Increases client satisfaction and loyalty by showing them your business and its employees are engaged and engaging
• Reduces business expenses by increasing employee productivity
• Commits employees to quality product/service
• Improves talent management via better recruiting and increased retention

You will see success results in your business immediately. Participants in Building an Engagement Culture take away complementary concepts, applications, and action items.

Expanding Employee Engagement: It's Up to the Leaders
This keynote teaches participants how to lead Employee Engagement with specific processes and procedures. You can increase the number of highly engaged employees.
You can improve the quality of engagement among employees.
You can do both.

Expanding Employee Engagement helps you build an action plan that boosts engagement in any ways you desire. This is a very hands-on program. Drawing specific examples from your business, your industry, and your challenges, Expanding Employee Engagement covers these integrated components:

• The what of Employee Engagement and its value to your business
• The why to expand Employee Engagement continually. (Better is better than Best. You always want your business to be better; you accept best only if you want to stop improving.)
• The how to build a specific action plan that puts to work your business culture of engagement

Expanding Employee Engagement blends researched evidence, concepts, case study examples, and tested recommendations. You begin constructing a specific process and procedure that places your business and its Employee Engagement in an upward spiral.

Managing to Engage: How to Develop Management Skills that Direct Employee Engagement to Achieve Business Goals and Objectives:
Managers are most critical to successful actualization of a business culture. Your management team conveys the culture to employees. Managers must effectively integrate their proven management skills with Employee Engagement values.

Manage to Engage provides detailed attention to the how-to of management interwoven with the application of Employee Engagement.

Participating in Manage to Engage, your managers learn to use these specific C.O.R.E. tools and techniques:

• Communication: the most critical tool for effective management and superior Employee Engagement
• Opportunity: the developmental skill of providing self-initiating situations that stimulate and generate Employee Engagement
• Resources: the use of programs, materials, actions, and tools that increase an employee's eagerness to step up to engagement
• Engagement: the self-awareness to maintain the manager's own commitment to engagement and to serve as an engagement role model for employees

Commit Your Teams to Engagement: How to lead engagement efforts at the team level and experience 1+1=3
A valuable application of Employee Engagement is to one's team and team assignments. Committing Teams to Engagement allows your teams to enjoy more productive success from the C.O.R.E. concepts. Committing Teams to Engagement explores these content points:

• What engagement means to team identity and teamwork
• How to engage effectively in shared and separate responsibilities
• Ways to distinguish interpersonal factors that contribute to and those that detract from team engagement
• Processes to build a sense of team engagement
• How to apply the C.O.R.E. components of team success

Individual engagement is critical, but team engagement has greater meaning to overall business success. These benefits have been attributed by participants following Committing Teams to Engagement:

• Faster, easier completion of team assignments and projects
• Feeling of camaraderie and single-focus by team members, greater than before
• Increased willingness to seek and receive advice and support from other employees
• Heightened communication among team members and between teams
• Greater sense of satisfaction and professional fulfillment by individual team members

KAPOW! The Spirit of Your Performance...and Your People's!
Built from the premise that everyone desires to improve their performance, this flagship program explores unique techniques to break through barriers to our desired improved performance. The Power Packs for Performance Improvement--Creativity, Energy, and Humor--contain specific techniques to actualize the Four Critical Factors of Performance Improvement. We customize this program for the specific audience. We target C.O.R.E. applications (Communication, Opportunities, Resources, and Engagement Examples) that generate improved performance. We ensure that participants take away autonomous improvement techniques to apply immediately, for themselves and their employees.

This program includes the following information:

• Performance Awareness: why and how to know specifics of one's performance
• Performance Improvement Appreciation: motivational powers of appreciating what improvement will bring; techniques to generate appreciation
• Performance Improvement Approach: the value of strategic performance improvement; key components to designing one's strategic approach
• Performance Improvement Accountability: tactics for staying one's course toward desired improvement results
• Performance Improvement Tools and Techniques: The power packs of creativity, energy, and humor, and how to use them

Each participant will learn (how) to:

• Develop, apply, and refurbish their stores of energy: physical, mental, spiritual
• Communicate and impart energizing techniques throughout personnel units
• Recognize and enhance their everyday/every way creative intelligence on the job
• Establish and apply creative intelligence actions and atmosphere throughout organization
• Find, create, and expand the powers of humor in working with others
• Devise and develop ways of humorizing relevant portions of work and workplace

Batteries Included: Charge & Recharge Your Performance Cells
Every individual has a Creative Self. That Creative Self differs from one individual to the next. In keynote, workshop or pre-conference format, we explore tactics to allow participants to recognize, accept and appreciate their creativity.

Batteries Included relates the individual's creative powers to her/his everyday environment, especially work. Batteries Included provides participants numerous techniques to turn on, turn up, and turn loose their creative powers.

A variety of stories and interactive activities drawn from my book, Batteries Included! insure that participants experience their creativity, take ownership of how to vitalize their creative skills, and leave with specific applications for creativity at work.

This program includes the following information:

• Personal Creativity: what it is, what it does, what it means
• Professional Creativity: how creativity has meaning/value to your work, no matter what you do
• Your Own Creative Intelligence: what it means to you, how you identify it, how you manifest it
• Creative Chargers: specific hands-on, how-to activities to experience and build your own creativity. (The number of Chargers covered is determined strictly by the amount of time allowed for the presentation.)

Each participant will learn:

• Everyday definition(s) of creativity
• Everyday applications and appreciations of creativity
• The role and reality of creativity at work, any kind of work
• How to enhance one's personal sense of creativity
• How to appreciate creativity too often overlooked
• How to boost one's own creative powers and their everyday use

Leading from the C.O.R.E.: Building a Culture of Engagement
How much do your leaders and employees have their arms around employee engagement?

Here are benefits of offering Leading from the C.O.R.E.: Building a Culture of Engagement:

• A positive engagement connection between leadership and management
• More engagement throughout the business, thanks to leadership's visible engagement
• Increased employee satisfaction and resulting benefits, such as retention, performance, productivity, quality
• Stronger manager motivation, which improves leadership succession, # objectives met, and employee satisfaction

Leading from the C.O.R.E. applies these learning principles:

• Interactive exploration of how and why employee engagement increases success
• Verbal awareness of C.O.R.E. components: Communication, Opportunity, Resources, and Engagement
• Hands on application of C.O.R.E. components, relevant to leadership responsibilities
• Forum discussion of distinct, supportive roles for executives, leaders
• Itemization of action items to cascade engagement culture to management and employees

Leading from the C.O.R.E. examines how employee engagement is key to your business culture. We begin this investigation with the engagement - performance - success results correlation. We discuss and discover the connection between the leader's and manager's roles in an engagement culture. We devote substantial time and attention to the engagement C.O.R.E. components: Communication, Opportunity, Resources, and Engagement.

Build and Be a Part of Turbo Teams: Apply the C.O.R.E. of Engagement
Turbo Teams recognizes the essence of employee engagement within the team framework. By applying C.O.R.E. of Engagement principles to team building, team management, and team success, Turbo Teams provides faster and more productive development and implementation of a team's full abilities.

In keynote presentation, we use real-life examples to generate awareness and understanding of the skill-concepts of team success. Major points are illustrated, summarized, and capped with specific how-tos.

As a workshop/breakout session, real-life examples are expanded into group activities to ensure awareness that this team work works! Ample discussion, Q&A and reflection guarantee participants' ownership of the skill sets developed.

• The components and values of teams and teamwork
• The distinctions between shared responsibility and separate responsibilities
• The interpersonal factors that contribute to and detract from team success
• The processes for building a sense of team
• The relevance of the C.O.R.E. components to team success

Each participant will learn to:

• Work from a standpoint of trust--received and generated--throughout any team
• Establish and maintain focus on actions, responsibilities and procedures to achieve the desired results
• Enjoy clear communications among team members and between teams
• Develop a shared approach to time that produces stronger commitments among members
• Practice and grow from peer coaching skills that increase team abilities
• Apply the elements of C.O.R.E.: Communication, Opportunity, Resources, and Engagement.

Work the C.O.R.E. of Engagement in Every Client's Experience!
Reality: every individual within a healthcare organization impacts, in some way, the client's experience. Not everyone realizes that reality.

Every Client's Experience generates excitement among individuals by demonstrating and emphasizing the variety of ways in which they impact the client's experience. Every Client�s Experience satisfies managers and administrators by giving hands-on practice in techniques that allow an office, department, unit, or team to move clients' experiences toward excellence.

This workshop appeals to organizations that enjoy presentations with very high-levels of interaction and discussion, as opposed to lecture-type.

• The relevant role every individual plays in affecting a client's experience
• The connection between environment and atmosphere and experience
• The contribution individual attitude makes to atmosphere
• Tactics and techniques for creating a Continuous Improvement Attitude

Each participant will learn to:

• Create a direct connection between client experience and a successful facility
• Develop specific experience plus tactics for your clients
• Learn a specific Continuous Improvement Process for Client Experience
• Work with increased energy--physical, mental and spiritual--that will infuse business
• Bring in tons of humor to enrich their own work lives and the experiences of your clients
• Apply their own creativity