The Sweeney Agency

About Curt Coffman - Author and Researcher on Organizational Growth:

Keynote speaker Curt Coffman has consulted and spoken for many Fortune 100 and 500 companies, and his work has spanned the Western Hemisphere, Europe, Asia, and the Middle East. An insightful and completely engaging speaker on leadership, management, and customers, Mr. Coffman has helped thousands of groups create great places to work and has had an impact on individuals, families, organizational growth and creating engaged customers.

A New York Times bestselling author, researcher, business scientist, consultant to Fortune 100 and Fortune 500 organizations, MBA and Executive Fellow at the Daniels School of Business, Curt Coffman has invested 30+ years in the science of high performance culture.

Recently featured on the cover of Engaging Strategies magazine, Mr. Coffman virtually created the engagement movement, and is currently changing the way organization’s think about their culture, their managers and their business results. His mission is to help organization, their leaders, managers and associates to create more engaging and productive workplaces to secure the loyalty and growth of their customers and business.

As Senior Partner and Chief Science Officer of The Coffman Organization, Mr. Coffman has studied hundreds of organizations and millions of employees and customers. He was formerly the Global Practice Leader for employee and customer engagement at the Gallup Organization for 22 years.

His work launched a new era in employee engagement and management development with First, Break All the Rules: What the World’s Greatest Managers do Differently – one of the best selling management books of all times. He followed that up with another bestselling book, Follow This Path: How the World’s Greatest Organizations Drive Growth by Unleashing Human Potential. Curt Coffman’s newest and much anticipated book is Culture Eats Strategy for Lunch.

An international figure in the world of management and engagement, Mr. Coffman’s work has been translated in over 40 different languages. His research and writings have appeared in the Harvard Business Review, The Wall Street Journal, Business Week, Chief Executive magazine, CIO Magazine, The Economist, Fast Company, Fortune, the Harvard Management Update, Inc. magazine, the International Journal of Management Reviews, Microsoft Executive Circle, The New York Times, USA Today, and the Washington Post, and a host of other management journals. He is currently an op-ed contributor to the New York Times.

What Curt Coffman Talks About:

Culture Eats Strategy for Lunch
The much anticipated follow up publishing from Curt Coffman, 9 Years in the Making! Culture can be the single most important competitive advantage or it can literally have our strategy for lunch. Learn how to assess the risk level within your organization and what to do about it.

Follow This Path
What do the world’s greatest businesses have in common? They know that their most valuable resource is human-their employees and customers. And the best companies understand two important facts: people are emotional first and rational second, and because of that, employees and customers must be emotionally engaged in order for the organization to reach its full potential. Research not only bears that out, but has uncovered the secrets of creating and managing an “emotional economy” that will provide boom possibilities for your company.

Customer Engagement in Business
Curt Coffman has reviewed data from millions of customers and employees. In his presentation he talks about how this new data has changed the customer relationship. He looks at these new challenges and explains how businesses should respond.
1. Customers are not loyal by nature,
2. Customers are switchers by nature, but
3. Customers are predisposed to do business with those they feel an emotional connection to...

Other Topics Include:

• Managing employees and customers in the new emotional economy
• Management trends
• Employee engagement, development, and retention
• Finding and keeping talented people