Tommy Spaulding

Tommy Spaulding - Communication Leadership Customer Service  speaker

 About

About Tommy Spaulding – Leadership and Communication Speaker:

Tommy Spaulding is president of the Spaulding Companies Corporation, a national leadership development, speaking, training, consulting, and executive coaching organization. A world-renowned speaker on leadership, Spaulding has spoken to hundreds of organizations, associations, educational institutions, and corporations around the globe. His first book, It’s Not Just Who You Know (Transform Your Life and Your Organization by Turning Colleagues and Contacts into Lasting, Genuine Relationships), published by Random House in 2010, is a New York Times, Wall Street Journal and USA Today national bestseller.

Spaulding rose to become the youngest president and CEO of the world-renowned leadership organization, Up with People (2005-2008). In 2000, Tommy Spaulding founded Leader’s Challenge, which grew to become the largest high school civic and leadership program in the state of Colorado. He is also the founder & president of the National Leadership Academy, a leading national non-profit leadership development organization.

Previously, Spaulding was the Business Partner Sales Manager at IBM/Lotus Development and a member of the Japan Exchange and Teaching (JET) program.

Spaulding received a BA in Political Science from East Carolina University (1992); an MBA from Bond University in Australia (1998), where he was a Rotary Ambassadorial Scholar; and an MA in Non-Profit Management from Regis University (2005). In 2007, Spaulding received an Honorary PhD in Humanities from the Art Institute of Colorado. In 2002, he received the Denver Business Journal’s Forty under 40 Award.

In 2006, Spaulding was awarded East Carolina University’s Outstanding Alumni Award, the highest distinction awarded to an alumnus of the university. In 2009, he was appointed the university’s first Leader in Residence.

In September 2012, Spaulding was named by Meetings & Conventions Magazine as one of the Best Keynote Speakers in the nation.

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 Topics

What Tommy Spauling Talks About:

Tommy Spaulding’s keynote addresses inspire audiences and teach them how to achieve unprecedented professional and personal success by forming deeper, more authentic relationships with customers, employees, clients, and other key stakeholders. His sincerity, warmth, and humor unfailingly move his audiences, leaving them eager to put his ideas into action. With his inspirational yet practical delivery, Tommy shares heartwarming and humorous stories from life and business to illustrate how genuine and lasting relationships can grow your organization, advance your career, and change your world.

How to build genuine and authentic relationships.
How do we accomplish extraordinary things as leaders? The quality of our relationships determines whether we simply reach a goal or inspire greatness. The success of any organization is grounded in the formation of sustainable relationships. In this keynote, Spaulding illustrates how to build relationship capital throughout your organization so internal teams maximize their potential and external constituencies and stakeholders share your vision. Spaulding also explores groundbreaking leadership techniques such as building Fifth Floor Teams, and leveraging the Netgiving.

How investing in ROR – Return on Relationships can dramatically impact your bottom line and ROI
It’s impossible to build a successful client base in a silo. In other words, relationships are not optional. Though economists talk only of Return on Investment or ROI, Spaulding argues that profit and relationships are interdependent. Return on Relationships or ROR is the currency we should focus on rather than solely on ROI, because if we are truly focusing on relationships, the bottom line goals come more easily. In this keynote, Spaulding shares his secrets behind the notion of Return on Relationships or ROR, leaving audiences ready to revolutionize their old methods and reach new heights in customer stability and loyalty.

Team building: Improve employee morale, reduce turnover and mobilize your teams
Unengaged employees cost companies and organizations billions of dollars. Research tells us that employees who don’t have relationships on the job will negatively impact the bottom line. If we are to build sustainable organizations in a modern economy, we must differentiate ourselves by building meaningful ties with and among employees. Spaulding demonstrates a helpful first through fifth floor analogy for evaluating your business relationships and has audiences looking at their workplace with a different lens—a lens that sheds new light on how to mobilize their colleagues and inspire shared success.

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 Recent Publications

Everything Tommy Spaulding does he does with passion, energy and insight. He gives his whole heart in every keynote - what an incredible human being. He’s one of the most inspirational and talented speakers in the country.

Ken Blanchard, Author of The One Minute Manager

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